About North Staffordshire Combined Healthcare NHS Trust

North Staffordshire Combined Healthcare NHS Trust provides mental health and specialist learning disability services for people of all ages for the population of Stoke and North Staffordshire. At the start of our year 2019-20, we were delighted and proud to announce that the Care Quality Commission had awarded the Trust an overall ‘Outstanding’ rating.

The CQC rated Combined Healthcare as Outstanding in Caring and Responsive domains. It was rated Good in Safe, Effective and Well-led domains. We made clear we are far from complacent and want our journey of improvement to continue. This includes continuing to strengthen integration alongside our partners as we develop and advance the NHS vision for integrated care and new models of delivery towards a strong North Staffordshire and Stoke-on-Trent Integrated Care Provider.

We believe there are three key building blocks to make an organisation Outstanding:

  • The people of the organisation - the fabric of the organisation that makes us tick. Their ability to be self motivated, enjoy what they and want to do more;
  • The ability to operate effectively as a team, supporting one another and enabling each other to be the best that we can be - an inclusive organisation and with a culture that’s compassionate to each other and to our service users; and
  • Innovation - the ability to not be complacent and to strive to improve and do better, but specifically orientated around innovative approaches.

We currently work from both hospital and community-based premises, operating from approximately 30 sites to approximately 464,000 people of all ages and diverse backgrounds in Stoke-on-Trent and across North Staffordshire. We provide services to people with a wide range of mental health and learning disability needs. Sometimes our service users need to spend time in hospital, but much more often we are able to provide care in community settings and in people’s own homes. We also provide specialist mental health services such as child and adolescent mental health services (CAMHS), substance misuse services and psychological therapies, plus a range of clinical and non-clinical services to support University Hospitals of North Midlands NHS Trust (UHNM).

The Trust has a range of formal and informal mechanisms in place to facilitate effective working with key partners across the local economy. These include participation in partnership boards which bring together health, social care, independent and voluntary sector organisations in the City of Stoke on Trent and the County of Staffordshire. We help drive improvements across the wider health and care economy, through our leadership roles in the Staffordshire and Stoke on-Trent Shadow ICS.

Providing high quality healthcare services whilst embodying our core values is centre to everything that North Staffordshire Combined Healthcare NHS Trust does.

Proud to CARE – our values for the way we want our staff to behave:

  • Compassionate
  • Approachable
  • Responsible
  • Excellent